GOT QUESTIONS?

WE'VE GOT YOUR EDGE!

How do I care for my products?

Clean and oil your shears daily.

1. Wipe blades with alcohol and a soft cloth.

2. Apply a drop of shear oil near the pivot point. 

3. Open & close the shears 5-10 times to distribute oil evenly.

Have your shears sharpened every 3 to 6 months. 

  • Heavy use (5+ cuts/day): Sharpen every 3–4 months.

  • Moderate use: Sharpen every 6 months.

  • Occasional/personal use: Sharpen once a year.

  • Thick or coarse hair: Sharpen every 2–3 months. 

How to tell if shears need sharpening.

  • Increased effort: You have to push or fold the hair to cut it.

  • Uneven cuts: The cut is not clean and precise.

  • Dropping them: A drop can cause a nick that requires immediate attention.

  • Wet tissue test: Sharp shears will cut wet tissue cleanly. If they tear it, they need sharpening. 

My shears are stiff and hard to open.

Fix: Loosen the tension screw slightly and add a drop of oil.

My shears feel dull or aren’t cutting smoothly.

Fix: Adjust the tension screw
How?

  1. Hold your shears open at a 45° angle.

  2. Let go of the handle. If the blade closes completely, the tension is too loose. 

  3. Tighten the tension screw slightly (right = tighter, left = looser). 

  4. Test again. Shears should close about ⅔ of the way.

My shears pull or fold the hair instead of cutting.

Fix: Clean & oil your shears
How?

  1. Wipe blades with alcohol and a soft cloth. 

  2. Apply a drop of shear oil near the pivot point. 

  3. Open & close the shears 5-10 times to distribute oil evenly.

When will I receive my shears?

In-Stock Items: Typically ship within 1 week via standard shipping.

Ordered Items: Expected to arrive in the U.S. within 3-4 weeks, followed by standard shipping to your location.

Tracking: A tracking number will be provided once your shears are prepared for shipment.

Do you ship internationally?

Please contact us for international shipping options and rates.

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Edge Design Center

P.O. Box 35

Tullahoma, TN 37388

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